Claim Form Login
If you reside in the United States and your Personal Identifying Information was potentially compromised in the Data Breach discovered by True World in August 2024, including all those individuals who received notice of the breach, then you may be a Settlement Class Member and eligible for benefits. Excluded from the Settlement Class are: (1) the judges presiding over this Litigation and members of their direct families; (2) True World, their subsidiaries, parent companies, successors, predecessors, and any entity in which True World or their parents have a controlling interest; and (3) anyone who validly excludes themselves from the Settlement.
If you are a Class Member and wish to receive Settlement Benefits then you must submit a Claim Form by September 8, 2026
True World has agreed to pay for a number of different benefits. You can claim Credit Monitoring Services and one of two cash payment options.
The cash payments may be proportionally reduced on a pro rata basis if the aggregate cost of all Settlement benefits plus the notice and administration expenses exceeds an aggregate cap of $325,000.00. This means that if the total value of all Settlement benefits claimed plus the notice and administration expenses is over $325,000.00, everyone’s payments will be reduced pro rata so that the total cost of the aforementioned benefits and expenses add up to $325,000.00. We do not expect this to happen, but there is a chance that it might. A full description of how this works is available in the Settlement Agreement. The Settlement benefits are explained in more detail below.
Credit Monitoring Services. All Class Members are eligible to enroll in one (1) year of Credit Monitoring Services through a single credit bureau. This benefit comes with $1 million in identity theft insurance, and includes:
If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems. Class Members must provide a valid email address to receive the enrollment code for the Credit Monitoring Services.
Option 1: Unreimbursed Economic Losses (Out-of-Pocket Losses). If you incurred actual, documented out-of-pocket losses due to the Data Incident, you can get back up to $2,000.00. The losses must have occurred between August 23, 2024, and September 8, 2026, and cannot have already been reimbursed through any other source.
You must submit documentation supporting your claim, including: (1) the date, (2) amount and nature of the loss; (3) that the loss is fairly traceable to the incident; and (4) establishing that the class member is responsible for the loss and attempted to dispute/challenge the charge, purchase, fee, etc. You need to submit proof, like bank statements or receipts, to show how much you lost. You can also send notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof should show that your expenses were because of the Data Incident.
You must also attest under penalty of perjury that the (1) loss is owed by you, (2) no other Class Member is submitting a claim for the same loss and (3) the loss is reasonably believed to be fairly traceable to the Data Incident.
Option 2: Alternative Cash Payment. If you don't claim out-of-pocket losses, you may claim a one-time $50.00 cash payment. You do not have to provide any proof or explanation to claim this payment.
To start your online claim form, you must login with your Unique ID and PIN. You can find your ID and PIN on the Notice that was sent to you. If you are unable to locate your ID & PIN, please contact the Settlement Administrator by emailing info@TrueWorldDataSettlement.com. Please request your ID & PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with any supporting documentation, by U.S. mail to:
True World Data Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799
The deadline to submit a Claim Form online is September 8, 2026. If you are mailing your Claim Form, it must be mailed with a postmark date no later than September 8, 2026.